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millennials in the workplace
September 12, 2017
Written by Frederic Gillant, Vice President and Managing Director, Asia Pacific
How can companies attract and retain the next generation to join the global workforce? The importance of meeting the needs of Millennials, or Gen Y, has captured a lot of attention in recent years. But, there is already new demographic on the horizon, with its own dreams and desires - Gen Z ...
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asia mobile workforce
August 16, 2017
Written by Frederic Gillant, Vice President and Managing Director, Asia Pacific
The world’s mobile workforce is quite literally on the move. According to Strategy Analytics , it will reach 1.75 billion by 2020. Or, to put it another way, by the end of the decade some 42% of the global workforce will be mobile. The recent ShoreTel “Building a Better Meeting” survey paints a...
mobile enterprise
August 03, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
When you’re evaluating your company’s business phone system , productivity might not be one of the factors that receives a lot of weight. But if efficiency is lagging, you should look closely at your communications technology for opportunities to improve employee performance, especially as the...
technology user adoption
June 20, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
The successful deployment of communications technology relies on one critical factor: high user adoption. As IT leaders and CIOs are keenly aware, significant time, money and resources are devoted to the rollout of new technologies. And yet, even the most promising deployments can fizzle in the...
A group photo of 5 multi-ethic Millennials
May 10, 2017
Written by Pam Bednarczyk, Content Marketing Manager
With more Millennials in the workplace than any other generation, it’s inevitable that corporate culture will change – and swiftly. In fact, this generation’s influence is being felt already. According to the Wall Street Journal , the Millennial force is forcing businesses to rethink the...
Frederic Gillant Photo
April 13, 2017
Written by Frederic Gillant, Vice President of Asia Pacific, ShoreTel
It’s a rollercoaster ride out there for retailers, often first to feel the effects of fluctuating customer demand. In fact, retail performance figures are used as the canary in the coal mine when it comes to overall economic health – because the correlation with consumer confidence and sentiment is...
Tags: retail
High speed train rail
April 06, 2017
Written by Pam Bednarczyk, Content Marketing Manager
A decade ago, executives looked at video conferencing as a way to reduce escalating travel costs. Today, more compelling reasons to embrace video conferencing are gaining attention: organizational growth and competitiveness. CEOs are now looking at a mix of markets for expansion opportunities...
people working across a map of the world
March 28, 2017
Written by Pam Bednarczyk, Content Marketing Manager
Even though remote work and virtual teams are regular features of the modern workplace, many managers still find themselves uncomfortable overseeing such arrangements. Their main concern: will productivity drop once an employee is set up outside the office? The truth, however, is that with the...
Happy woman shopping online
March 21, 2017
Written by Pam Bednarczyk, Content Marketing Manager
It’s not unusual to see conflicting priorities in the C-suite. While elevating the customer experience is a top priority for both the CMO and COO, the CIO must ensure that new technologies desired by line of business managers measure up to security standards and are within budget. In addition, the...
Man speaking from video screen to a team of office workers
March 15, 2017
Written by Pam Bednarczyk, Content Marketing Manager
Even as video conferencing becomes a staple of workplace meetings, it’s also presenting new challenges for effective business communications. For instance, some people may be reluctant to appear on camera because it forces them out of their comfort zone. But there are other issues as well. A poorly...

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