M5 Networks Clients Can Now Read Their VoiceMail via M5Scribe
Leading Hosted VoIP Provider Delivers Cutting Edge VoiceMail Transcription Service Through Its Partnership with SimulScribe
New York – M5 Networks, one of the country’s leading outsourced IP phone system providers, today announced the launch of M5Scribe, a cutting edge voicemail transcription service. M5’s partnership with SimulScribe, the largest provider of voicemail-to-text services, will give clients the ability to receive voicemail messages as text, along with the original audio file, on any mobile communications device and/or email account. High level executives, or anyone with a high volume of information flow and little time, will especially benefit from this technology because it gives them more choices in how they communicate.
"Sometimes I prefer to read versus listen, and M5Scribe gives me the flexibility to work the way I want while still allowing my callers to reach me in a way that’s convenient for them,” says M5 client Guy Spier, CEO of Aquamarine Capital Management. “I can screen my messages without listening to tedious voicemails, automatically flag important topics and conveniently reroute messages that require additional resources to handle. This service allows me to seamlessly move from voicemail to email and interact with people in a more efficient manner."
M5 offers this functionality as part of its full-service voice solution. With this integration, M5 clients can use their email to instantly see their voicemail messages without the hassle of dialing into a voicemail system or having to play a file from their email, allowing for greater flexibility and increased functionality. This newest product offering demonstrates M5’s commitment to delivering valuable solutions to its clients that provide real communications breakthroughs, help increase performance and transform the way they do business.
"M5’s focus is not on pushing more features down our clients’ throats, but rather offering them real solutions to their communication problems," said Dan Hoffman, M5 President and CEO. “By outsourcing to M5, clients receive the most up-to-date technological advances without having to dig through the clutter. We don’t just pick a technology off the shelf and sell it, we put a lot of thought into discovering what businesses care about and building these solutions into our service. Having this software already embedded into our voice service ensures that M5 clients fully realize all the benefits that new technology offers."
SimulScribe is the U.S. leader in voicemail to text services. The company converts voicemail to text and delivers it via email or SMS. Voicemail transcribed through SimulScribe's advanced proprietary technology is delivered in near real-time with the caller's phone number in the subject line, transcribed voice message in the email body and an attached .wav file of the original audio message. SimulScribe provides unlimited voicemail box storage and the voice recognition system has a transcription accuracy of over 90 percent. A Business 2.0 Next Net 25 Company, SimulScribe’s service has won numerous awards including: PC Magazine’s coveted 4 Star rating, The AVIOS/SpeechTEK Best Speech-Enabled Unified Communication Solution Award and Best of CES by Smartphone & Pocket PC Magazine.
About M5 Networks
M5 Networks is one of the country’s leading outsourced IP phone system providers. By outsourcing to M5 instead of buying another phone system and signing more local and long distance contracts, businesses save valuable time and hard dollars. M5 was founded in 2000 by the same management team that ran Interport Communications, the ISP pioneer for New York businesses. M5 builds on that legacy by continually innovating to improve its outsourced phone system solution, which is delivering measurable ROI to companies in all industries. M5 is a member of Cisco System’s Cisco Powered Network program.
Recognized as a leading company in the VoIP industry, M5 was named to the 2006 Inc. 500 (#272) and both the Deloitte Technology Fast 500 (#54) and 2006 New York Technology Fast 50 (#5) awards programs. M5 has also been included on the Pulver 100 list as a Communications Growth Company since the award’s inception (2002-2007), FierceVoIP's annual Fierce 15 list in 2005 and the VoIP Magazine 20: Companies to Watch in 2006 list. M5 also received Frost & Sullivan's 2004 Entrepreneurial Company Award and the 2004 and 2005 VoIP Service Provider Awards, the 2005 Best SMB VoIP Service Provider Award and the 2006 INTERNET TELEPHONY Excellence Award from INTERNET TELEPHONY Magazine. Small Business Technology Magazine named M5's Outsourced IP Phone System one of the finalists in its 2005 Product of the Year awards program.