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Welcome to the ShoreTel Blog

December 29, 2014
Written by Chandler Harris, Content Marketing Manager
It is getting to be about that time of year when people start making New Year's resolutions. While a good deal of them are generally personal in nature, maybe it is time to start resolving to make change at the enterprise level. For a lot of businesses, a good place to start is probably the...
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December 23, 2014
Written by Chandler Harris, Content Marketing Manager
By now, VoIP has become well-established. Ever since it first appeared in the '90s, it's been providing a means of communication that is more cost-effective and efficient than copper when used in the enterprise.
December 22, 2014
Written by Chandler Harris, Content Marketing Manager
The latest call center buyer trends research has been completed by Software Advice , an independent software advisory company, after analyzing nearly 400 of its phone interactions from 2013 and 2014. If your company has a call center or is among the many SMBs beginning to adopt call center...
December 22, 2014
Written by Adrian Hipkiss, Managing Director, EMEA
As we draw towards the close of 2014, it strikes me that in many ways this has been the year where we have seen a tipping point in the adoption of cloud computing by mid and large enterprises. According to Synergy Research Group, total UCaaS market revenues keep growing by over 30% year-on-year.
Categories: Blog, EMEA
Tags: customers, UCaaS
December 17, 2014
Written by Katie Maller, Communications Manager
Enterprise telecom does not look much like it used to. Where copper landlines once dominated, more connections are finding their way onto IP channels and - eventually - the cloud. Much of this shift is fueled by the changing requirements that enterprise users have of their networks.
December 16, 2014
Written by Jamie Romanin, Managing Director, Australia and New Zealand
We started the festive season in Australia with Christmas parties in Sydney and Melbourne as an opportunity to thank our partner community for their commitment to making 2014 another very successful year for ShoreTel. We had two great nights of fun and celebration attended by the vast majority of...
Tags: APAC
December 15, 2014
Written by Katie Maller, Communications Manager
For those companies that are able and willing to transition away from their legacy solutions, hosted cloud UC is fast becoming an essential.
December 11, 2014
Written by David Petts, SVP, Worldwide Sales
We are pleased to welcome 25 of our global partners to the Circle of Excellence (COE) for the 2014 partner year, covering the October 2013 through September 2014 time period. The Circle of Excellence is awarded to ShoreTel’s top performing global reseller partners, recognizing their exceptional...
Categories: Awards, Channel Partners
December 10, 2014
Written by Darren Pattie, Senior Director of Sales, UK & Ireland
Categories: Awards, Channel Partners, EMEA
December 10, 2014
Written by Katie Maller, Communications Manager
Being a technical buyer isn’t easy. With so much changing technology, choosing the right systems and applications can feel like a shot in the dark. There’s pressure to ensure the chosen technology was worth the investment and will do exactly what it says it will do, including integrating with...


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