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ShoreTel Demonstrates Successful Complete UC Integration with IBM Lotus Foundations Reach at IBM Lotusphere 2010

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ORLANDO, FL, January 18, 2010 - ShoreTel, Inc., (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), is showcasing its industry-leading integration with IBM Lotus Foundations Reach at IBM Lotusphere opening in Orlando today.

The ShoreTel offering leverages IBM's Lotus Foundations Reach, an appliance designed for SMBs that customizes and extends IBM Sametime's UC and collaboration capabilities. Delivering on ShoreTel's earlier agreement with IBM, the live demonstration of ShoreTel for IBM Lotus Foundations will show a unique UC and collaboration offering that combines a small business appliance, presence awareness, instant messaging, emailing, calendaring and IP telephony in an "out-of-the-box" solution.

"As unified communications and modern collaboration tools continue to deliver significant productivity and cost advantages to larger enterprises, ShoreTel is committed to delivering brilliantly simple solutions that also allow our SMB customers to quickly realize these benefits," said John W. Combs, chairman and CEO of ShoreTel. "At Lotusphere, visitors to our booth will have an opportunity to see how ShoreTel for IBM Lotus Foundations brings enterprise-class functionality in one easy to install, manage and use appliance."

The combined simplicity and built-in management capabilities of ShoreTel and IBM have also shown positive returns in early deployments among select customers with limited IT resources, including Raleigh, N.C.-based EnVision Solutions LLC.

"A large part of our business is conducted via telephone or through electronic communications like email, IM, and through interfaces such as portals and Web conferencing. The ShoreTel and IBM Foundations integrated solution not only provides us with the continuity of communication essential to our business, but it has reduced our ongoing costs and greatly enhanced the way we communicate," said Douglas Henderson, president of Envision Solutions. "With the ShoreTel business communication system, we have no single point of failure so that if any one office is struck by a disaster the entire company still maintains phone capability without interruption. No one in our company is ever in a black spot and unreachable, including when we are on the road or telecommuting. Although we are a small company, we have the same needs and expectations from our IT infrastructure as any large company. The ShoreTel and IBM Foundations solution has provided us with all these capabilities in a solution that is simple enough for us to manage without outside help and at a price that actually reduces our ongoing operational costs."

ShoreTel's easy-to-use IP telephony connects to Lotus Foundations Reach to provide an all-in-one integrated communications and collaboration solution. Visitors to IBM Lotusphere 2010 also have an opportunity to visit ShoreTel in the IBM Foundations Lab and attend the Birds of A Feather session on Tuesday, January 19th in the Toucan 1 room at 5:45 p.m. to learn more.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany.

IBM and Lotus are trademarks of International Business Machines Corporation in the United States, other countries or both.

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