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ShoreTel Joins Juniper Networks J-Partner Solutions Alliances Program

Companies Deliver Secure VoIP Solution to Phillips & Jordan
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SUNNYVALE, CA, April 17, 2006 - Juniper Networks, Inc. (Nasdaq: JNPR) and ShoreTel, Inc., the fastest growing IP PBX company worldwide and the leader in customer satisfaction, today announced that ShoreTel has joined the Juniper Networks J-Partner Solutions Alliances program. The two companies combined Juniper's industry-leading firewall/VPN and routing devices with ShoreTel's IP telephony systems to deliver secure VoIP networking solutions to enterprise customers. Juniper and ShoreTel have already signed their first joint solution customer, Phillips & Jordan, a general and specialty contractor with over 50 years of construction experience. Phillips and Jordan, Inc. is one of the premier disaster response contractors, involved in many natural disaster cleanup activities. They were involved in the World Trade Center cleanup after 9/11 in which they ran operations at the Staten Island Landfill.

"We are pleased that ShoreTel has joined our J-Partner Solutions Alliances program and see the Phillips & Jordan customer win as the beginning of a great relationship," said Tony Scarfo, vice president of Global Alliances at Juniper Networks. "Juniper Networks is all about providing customers with secure and assured networks that provide the underlying infrastructure to support IP Telephony and other future applications. ShoreTel products, well known for their ease of use, best-in-class management and rock-solid reliability, coupled with Juniper's leading firewall/VPN and routing technologies are an ideal VoIP solution for enterprise customers."

"Assuring secure, reliable and consistent delivery of voice traffic across the data network is the first and most important issue impacting VoIP deployment success," said Joe Vitalone, vice president of Sales and Business Development at ShoreTel. "By teaming with Juniper Networks, we offer our customers the assurance that their VoIP networks can be protected from viruses, worms and other emerging threats."

The Juniper firewall/VPN products provide a high-performance, secure IPSec Virtual Private Network (VPN) to secure transport of voice traffic between enterprise locations. The Juniper J- and M- series routers provide industry-leading quality of service (QoS) capabilities to ensure voice quality remains high, even during unexpected network events. The ShoreTel IP PBX systems offer a uniquely distributed VoIP architecture with a centralized management view that extends enterprise-class voice services to every office, keeping employees fully connected wherever they go.

Phillips & Jordan selected Juniper and ShoreTel because they wanted to have a secure networking environment that ensures quality of service for time-sensitive voice traffic and to standardize on a single phone system vendor across geographically dispersed offices. It was important to have centralized control and administration and standardized voicemail options. With the new converged data and voice network, it is easier for Phillips and Jordan to plan and coordinate sites. Plus, the company is saving money on site-to-site calls while making it easier for customers to reach Phillips & Jordan personnel, many of whom are always in the field.

"We selected the ShoreTel solution because it was the easiest to manage, delivering a rich feature set across both large and small offices," said Steve Rasmussen, vice president of Information & Technology at Phillips & Jordan. "Combined with Juniper Networks' security and routing solutions, we have a secure networking environment that ensures quality of service for our time-sensitive voice traffic."

According to Paul Sponica, CEO of RM Technologies, a Juniper and ShoreTel trusted integrator, "Our mission is to provide the best service you will ever experience from an IT infrastructure solutions provider, and the ShoreTel/Juniper converged network we installed at Phillips & Jordan supports that mission. The combined solution gave them the secure, easy-to-use and robust VoIP services the company required."

About the Juniper J-Partner Solutions Alliances Program

Juniper Networks transforms the business of networking by creating competitive advantage for our customers with the most sophisticated networking and security solutions in the industry. The J-Partner Solutions Alliances program offers six alliance categories, each one focused on a particular aspect in delivering next-generation networking and security solutions, providing organizations with integrated and interoperable best-in-breed solutions. The six categories are: Infrastructure, Security, OSS and Network Management, Applications, Content and Media, and Managed Services. For more information on joining the J-Partner Solutions Alliances program, please visit

About Juniper Networks

Juniper Networks is the leader in enabling secure and assured communications over a single IP network. The company's purpose-built, high-performance IP platforms enable customers to support many different services and applications at scale. Service providers, enterprises, governments and research and education institutions worldwide rely on Juniper Networks to deliver products for building networks that are tailored to the specific needs of their users, services and applications. Juniper Networks' portfolio of proven networking and security solutions supports the complex scale, security and performance requirements of the world's most demanding networks. Additional information can be found at

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company worldwide and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit or call 1-877-80SHORE

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