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ShoreTel Ranked as a “Strong Performer” in On-Premises UC&C by Independent Research Firm

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Sunnyvale, Calif. – June 30, 2014 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, was among the select companies that Forrester Research, Inc. invited to participate in its report titled “The Forrester Wave™: On-Premises Unified Communications and Collaboration, Q2 2014.” In this evaluation, ShoreTel was cited as a “strong performer” and some of its top scores were for speed of deployment, quality of experience, and product road map.

The report states, “ShoreTel’s commitment to delivering brilliantly simple UC&C solutions shines through in the way that its solutions are deployed by systems owners and used by information workers. ShoreTel led the group of Strong Performers in delivering an engaging quality of experience, encouraging users to take advantage of unified communications capabilities. Low barriers to acquisition, deployment, and use place ShoreTel on the shortlist for consideration by businesses and channels that want rapidly delivered, high-value, tightly integrated, robust UC&C capabilities.”

Forrester used a combination of data sources to arrive at its results, including hands-on lab evaluations, vendor interviews, product demos and customer reference calls.

“We feel this latest Forrester Wave™ report reinforces what we’re hearing from customers and our channel – that ShoreTel continues to provide top-quality UC solutions that are easy to deploy, manage and use and that make a difference every day in users' productivity and efficiency,” said Pej Roshan, vice president of product management at ShoreTel.

About ShoreTel

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit

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ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries. All other trademarks, trade names and service marks herein are the property of their respective owners.

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